Comments
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Sorry to hear of your mobile plan being suspended. So far the solutions provided here only address the issues due to a failed payment. It is up to the client to check if the credit card has expired or otherwise rejected. Fizz has not taken ownership of the problem in the case of a failed Fizz accounts receivable. The…
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I am confused. The owner of the referral code will see the full name (first and last name) assigned to the newly activated mobile plan?
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Just to be clear, the owner of the referral code will receive a anonymous referral bonus. My file remains completely private when I use a referral code during activation of a mobile plan.
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Totally agreed that it is outrageous and just unacceptable to penalize a customer for no fault of their own AND without providing them another alternative for payment! I was about to order a sim but this is a show stopper for me. Cannot believe how little regard Fizz has for providing a continual essential service.…