Comments
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I have tried contacting support on fb messenger, got a bot. Eventually got them to forward me to a real person, but still no actual reply. The “make payment now” button does not appear for me or any of my roommates when they log in on their devices. Have looked everywhere. If I can’t get internet back today, I am…
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How can I contact them directly? I could only find this forum, and apparently there is no phone number. The new card is associated with the plan, service is already suspended, I need it back by 3pm for a work meeting, and I've been trying to sort this out since 10am. It says it should take max 2 hours to restablish…
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I tried in incognito mode and again with pop up blocker disabled, and confirmed my cookies were already enabled, and I cleared my cache right away before even posting. Still no button to Make payment now.
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I can't afford to take the whole day off work because my roommate didn't pay the internet bill, this issue should be solveable easily, and is easily solved with other companies.