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Tech support reset my voicemail, that did the trick. How do I close the thread?
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I asked in chat and was told that it needs to be escalated to tech support
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I apologize for the late reply, I was away for a while. The voicemail was setup at the same time when the account was created and it worked just fine for a day or so. In the past month or so, whenever the phone was not answered, I was told by the caller that a french message comes on saying the there is a problem with the…