Don B. #267 ✭✭

yes they asked for my statement and no I am not going to go through redacting my credit card info, partly because I am attempting to prove a negative. They want to see my transactions to prove I did not receive the refund

Just got off the phone with my credit card and disputed the payment. They said I should see the refund in a day or 2. Others with this problem may have to resort to this, maybe then fizz will get the message you cannot just overcharge people without repercussion.

the email just indicates I was double charged but offers no solution

Just had a similar problem. Ordered 3 sims received 2. They told me to order another and they would reimburse me which I think is ridiculous.

I have had the same problem. I ordered 3 sims and received 2. They told me to order another 1 and they will re-reimburse me, which is ridiculous of course. They should send me the number of sims I ordered

Had to type DON for it to work

You tried typing "Don"? Tried 3 different browsers and iphone. Other names work fine. Weird bug