David B. 22297 ✭✭

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  • Sorry for getting technical in my question, it was only to illustrate the situation. I am not really looking for a technical solution from the user forum. I only want to know how long does it usually take to get an answer from Fizz support from other users here. To see if my bad experience is the norm. As for the…
    in How long does it usually take to get an answer? Comment by David B. 22297 February 2023
  • I asked their customer service to give me the model number of a phone once and they couldn't. FYI, I ended up buying their S20 FE and the model is sm-g781w. So, it is the 5g Canadian version. Thing is, I do not see 5g in the "Mobile networks" settings and I only get LTE+ in NDG (covered by Videotron), so I don't think Fizz…
    in fizz update phones specifications to know if fake version or no Comment by David B. 22297 January 2022
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