Choco ✭✭

So I get a reply from Koodo over Facebook Messenger. A copied and pasted one stating it will take 24/48 hours from the beginning of your cycle for the changes to occur. This is for those who switched to 120/20 and wondering why you haven't received the actual speed yet.

I reset my router, unplugged the wired connection re-plugged it. Checked to see if the wire is faulty which it isn't. Speed is the same.

I did a wired and wireless connection both stated the same speed 60/10

Same for me, It stated as of 27th I would switch over to the new plan. But alas still at 60/10

So, The change from 60/10 to 120/20 was apparently switch as of today. Even states it in my account, yet my speed is still at 60/10. Is there any way to fix this or am I a sitting duck waiting until it actually changes? If anyone can kindly help me out Thanks