Carl M. #1456 — Fizz Community Hub

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Thank you Elena, I'll go that route. Cheers.

in Silly question: switching from Videotron to Fizz Comment by Carl M. #1456 June 20
Thank you Allison. I hope they fix it soon.

in Still unable to use LTE with SM-G930U Comment by Carl M. #1456 January 2019
Yes. Ive been dealing with this for months. I even did a factory reset. For some reason my phone doesnt work well with fizz. My lte upload speed is super slow. Like, unusable. Only with Fizz.

in Still unable to use LTE with SM-G930U Comment by Carl M. #1456 January 2019
Working on it, it's not looking good. I tried with a family member's sim card (message pending) and it worked so the phone is clearly able to do it.

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
Alright so I just tested my phone with my brother's sim card from a competitor (I don't know if we're allowed to name competitors here but it's the big boys in blue.) Using his line I'm able to send and received MMS as well as upload data. So I'm back to suspecting there's something wrong with my line with Fizz.

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
My model is a SM-G930U which is not listed here but it appears to support the appropriate bands https://www.frequencycheck.com/models/vDLnq/samsung-sm-g930u-galaxy-s7-td-lte-samsung-hero

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
Thanks a lot for the offer, I'm from Terrebonne and not really able to travel to Montreal for the next little while. I'm (maybe) bumping into a bunch of issues with this phone now even post factory reset. I'm not receiving some texts which may or may not be the fault of my phone or even Fizz.I'm usually pretty good at…

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
I didn't manually try to select other servers but it tried three different ones on its own. As for getting to imgur, it doesn't want to go there. I can't get onto Imgur with LTE.

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
No my phone is not rooted, I haven't done anything to it

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
Factory reset didn't work... sigh

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
New information, what a strange thing... My brother happened to swing by and I tried my sim in his phone (LTE, unlike the Nexus4) and it worked perfectly fine in his phone... I'm stumped. Going to try a full reset of my phone but wow.

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018
With 3G it's completely unable to connect to anything, I tried with my Nexus 4 (which only does 3G) and I was surprised to find out that in that phone it doesn't work whatsoever. I switched the mode to 3G in the settings as per Allison's recommendation and when I do that, it doesn't connect to anything, same as with the…

in Why is my LTE upload speed slow? Comment by Carl M. #1456 December 2018