Bouliver ✭✭

It is my next step :) thank you for the info. I was not aware of that agency since it's a first for me to have an issue with a provider. In hopes I don't have to resort to that

Thanks for the support @Andrei_ref_R7VK1 . @elena code xzi4t , already did. As mentioned they're telling I'm the one who did it, by selecting a plan with a price that is impossible to get by selecting the features chosen... Let you know what comes next

Did all that, they're not able to give me the info. I opened a ticket and sent them the confirmations and chat. Since that moment, I just see that they're working on it… Let you know when and if there is any change.