Benoit S. #5794 ✭✭

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  • Hi, yes it was resolved. After I ask for a technician visit, he saw that my signal was week. He changed all the connector on my old and very old cable from the house to the main connector in the backyard. Then the signal was good and the connection does not drop anymore. If you are on a Mac or Linux, you could run a scrip…
    in Home Internet stops every hour? Comment by Benoit S. #5794 July 2020
  • Yes I tried the reset as suggested by the support. No app running in background, even taking all the bandwidth should not make the connection to drop. I once thought that my VPN was causing the connexion to crash so I disconnect my VPN and had this little script doing a ping every 10 second. I could clearly see when the…
    in Unstable Internet between 15h and 16h on May 26th Comment by Benoit S. #5794 May 2020
  • Since 3 weeks, 1/5. Frequent internet drop for a few seconds. Support keeps telling me to check my WiFi but I am cabled and they say there is no problem with the network.
    in Note Fizz on 5! What do you prefer, what you dislike? Suggestions Comment by Benoit S. #5794 May 2020
  • I have the same problem since about 3 weeks. No WiFi in the loop, all cabled. Sporadically, the internet connection drops. I could easoly see it since I am VPN connected to the office and the Client log every reconnection. e.g.: 2020-05-22 12:31:29 AM Reconnecting to... 12:32:23 AM Reconnecting to... 12:59:44 AM…
    in Home Internet stops every hour? Comment by Benoit S. #5794 May 2020
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