Andreas K. ✭✭

Please consider this thread as resolved. what happened is that someone a hacker called fizz pretending is was me and convinced them to send him a new sim card for whatever reason. The reason he did this was to receive authorization codes from my Banks accounts to transfer money out via email transfers.. My question is how…

No, because I do not see the green chat bubble anywhere

Supreme Geek I mean my phone does not work , no signal at all. It's set to Automatically select Network. I tried all available networks Fizz 4G, Fizz EXT 4G, Fizz 2G, Every time it says can't connect to selected Network at the moment, try again later.

There is no issue with the status of my plan. Text SMS and mobile Internet data do not work either. I checked at the setting and the SIM card is recognized as Videotron card. Everything was working fine since the beginning of Fizz last year.