Anastasia68 ✭✭

Thanks ,it makes sense Have a good night

Shall I contact through the Facebook?

Doesn't work I did it twice. And after second time modem stopped to work totally Even power is switched off

Unfortunately, customer service team didn't help me in WhatsApp (team member left in the middle of the conversation) I submit compain hope, someone will reach me by email and will help to find the solution

Sorry You left for me WhatsApp number for the customer service The country code is for Canada?

thats why I think that problem with the modem itself

Honestly that is what I am doing from yesterday Its coming 6 light for a seconds and after 5 switching off and staing just 1

now I have 6 lights, but no internet still

Hi Modem is standing upright and the plastic is removed. Sometimes 3 lights ,now again 1

I restore the modem baby time but nothing changed