Comments
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Good Morning, FIZZ is refusing to replace the modem as this is not a constant issue. The firmware updates are to be blamed for it, per FIZZ tech> Checked again all pugs and everything is super OK. Modem restarted itself again this morning - hope to have a result soon - or I will have to start shopping for a different…
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Is there any email I can use? Thanks
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Trying to get tech looking into the issue for the last 2 hours - no answers. Learned a good lesson, never to accept any used equipment. Thank you for your help.
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It turns off intermittently. There’s no any AC drops on the line. Plugged the tester and it keeps AC steady line - tech support doesn’t answer. Modem was replaced 2 months ago for a used one by FIZZ, as the first had communication issues - I guess the second died too.
