Réponses
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This is user community, please use contact form in my profile to reach fizz support.
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Know problem. Please contact Fizz for a refund
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Contact fizz by facebook messenger
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Wait fizz reply.
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Wait your old phone number be ported and you'll have full service , both in and out.
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NO they won't. What you can do is contact fizz by "my profile --> contact us". If they agree to refund you, just order new one. Or if old one is not delivered and get returned, refund will be automatically applied and you'll get notification.
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I doubt Videotron executives will bother to read this community. Fizz has great idea but it's not realistic to run Fizz by centralized location virtually (overseas or not is same) and no any kind of local partners (help them distribute sim cards, or air time voucher or any kinds of local promotion). If Public Mobile or…
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You can call toll free number if you see FIZZ on your phone, that's it. I just called Fedex and schedule a pickup .No incoming call, no SMS(in/out).
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Facebook messenger rep sent me a robot reply which is useless.
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I see Fizz on my phone but still no SMS.
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As a beta user, I went through both outage (this time and last November). I can feel the frustration of everybody. Fizz should offer some compensation for such a long outage.
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Nothing is working now. So take your time to find the PUK code
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It works yesterday but not now. Fizz is down globally .
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It's kind of like high way lanes. Videotron is on express lane and Fizz on regular lane. There is a chance fast lane runs fine while Fizz is crawling.dans Is the Fizz cell network is exactly the same as the Videotron one? Commentaire de Anne H. #1344 mars 2019
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Fizz works great for me when I'm in China. I bought $5 for 500m data. It works as soon as I reboot my phone. No LTE, 3g only.
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Sorry it's too late. It ended last night.
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If op choosed best answer already, you can only view but can't replydans How come some question there is a reply option and some don't Commentaire de Anne H. #1344 mars 2019
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Is there a possibility your sim card broken? Try same sim in different phone to verify.
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Usage works now. I can see my addon usage as well.
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Fizz speed is calculated by days. The only efficient way is through chat.
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Yes you can get full refund within 15 days.
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Chat with Fizz, it's more efficient.
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Ce n'est pas un support Fizz, c'est un forum de communauté. Veuillez contacter directement Fizz et demander de l'aide. Attendez 24 heures, ils vont répondre.
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@andrei, you can gift some base data to your friends who need data, ask them gift you some in future when you need it.
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If you get new number, it's instant. If number porting, max 24 hours.
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I use PC financial (simplii) too. Wish they fix it soon. I'm going to change my other line from Videotron to Fizz after.
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Just chat with Fizz, I found this is the only way to find someone who can resolve problem. Don't do fb messenger, don't do contact form, both are backed up by some very very junior support.dans Am I now a "late-payer" because Fizz has payment issues? Commentaire de Anne H. #1344 mars 2019
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Maybe not all addresses are qualified for 120m?
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Chat with Fizz, ask them fix it.
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Go to my account ---> manage plan , you can see it on that page