Amir H. #686 ✭✭

I activated last night through the outage. Tried to port a number through, but got an email saying my nber couldn't be ported. I popped the aim into my phone anyways and it connected to Videotron prt…

They responded to me after about 36 hours, although that was during the weekend.

There were others complaining that the data they used vs what was shown as left did not add up. could be a recurring issue

Restored for me at about 12:40

Hmm, if you can connect at all Tuan, I would guess it actually was not activated at all and your best bet would be to contact their support team.