rogerho ✭✭

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  • The message I got when trying to contact support is that it is outside of business hours this morning at 11am. So that is misleading. In terms of power outage, the only power outage as per Hydro Quebec is only 10 houses lost power about 10 blocks away... that's really a very small area at a far distance. If Fizz support is…
    in Internet connection loss Comment by rogerho December 2022
  • I’m having the same problem. Did a factory reset and it’s still down.
    in Internet connection loss Comment by rogerho December 2022
  • If I try to go on chat with the English website it won't work, but it works on the french website. I tried this on 2 different browsers. However I got greeted in English on the chat with the french website... So weird.
    in Impossible to chat with someone/ internet problems Comment by rogerho August 2022
  • Pour ma part ca pris 2 jours pour qu'il trouve une solution. Mais mon ancien SIM fonctionnait toujours. J'ai ouvert un billet le dimanche et j'ai recu un email le mardi pour dire d'essayer a nouveau la nouvelle carte.. Mais pour fermer le billet, il faut entrer a nouveau au clavardage... un autre 30min de perdu pour…
    in Our mobile network is evolving. Comment by rogerho August 2022
  • Got my new replacement Sim. Did the activation online. Waited for the old SIM to disconnect from network to put the new SIM. Put the new SIM card in phone and No Service. Reboot the phone and still no service. Put back the old Sim card and the old one works. I tried to go back to my online to re-activate the new Sim card…
    in Our mobile network is evolving. Comment by rogerho August 2022
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