kkl ✭✭

Sent you some.

Sent you some

Sent you some.

Sent you some.

Sent you some

Sent you some

Sent you some.

Sent you some.

Sent you some

Can gift you some if you provide the Referral code

Wow..it surely took quite long. I got the LTE migration email end of June.

Still using a S10 too, have been with Fizz for 2 years and just first time ordered a new phone from them last week and the new phone was lost in transit.... still dealing with this Fedex and Fizz... Just venting....

Fingers crossed, I expect they won't as irresponsible as just looking at the online tracking close the case.

I have a saved voice mail from Fedex saying it's totally their fault, and that person refused to return the package etc., and the Fedex case number which maps to the tracking number. As long as Fizz finally processes my case created through their Online Chat yesterday, I can provide the supporting information.

I surely hope so too, but Fedex said they don't have that procedure.

Still showing up as delivered. I asked Fedex this morning if they can correct that as "exception" or "lost". They said have to go through the claim process to get it marked lost. However, the case has been already created at Fedex to store all the history for Fizz to inquire.

Just wonder @Whizz should I click the Phone lost/stolen link on the Fizz portal for this new phone that I purchased but have never seen nor received, and is effectively opened/used/damaged and lost during transit prior to delivery to my home.

Courier really should check ID, but I believe Fizz didn't ship it with that requirement. The SLA of the shipment is just requiring any adult's signature.

I really hope that Fedex and Fizz just settle that directly and immediately send me a replacement phone. The phone had never reached my house, and I don't considered it being "delivered".

Sometimes there's a mismatch in the account holder information, then the transfer will get rejected.

Probably need to submit a ticket

➡️ GFWFO ⬅️ 🙏

Quebec coverage also covers Ottawa region. No need for Canada coverage unless you are like in Carleton place or farther.

I don't plan to change my Quebec coverage, as my billing cycle just started, it's too late now. Probably could have done it a week ago.

O missed that perk.

I was researching about that after getting a Samsung Watch4 LTE and switched over from Telus. But Videotron seems to have no interest in eSIM, so I guess it's not what Fizz could do.

Got it... too bad. I didn't notice it's the first day of my payment cycle, so I have to wait for another whole month.

If you really need another SIM (lost the original sleeve to change sizes). Maybe local Kijiji? Fizz's free shipping is quite fast though, just take a couple days to arrive.

Have you tried to use any of those Fizz EXT networks from your network search? (presumably you have the Canada wide plan Fizz allows partner roaming within Quebec) Wondering if any of Fizz's partners are offering better reception in your area.

If I sell/give out the old SIM card to another person, can s/he activate it? Or it has to be me reactivating it from my account.