Mihai P. ✭✭

Salut Yves. Je vois que tu precise l'intérieur "d'un" bâtiment, donc je comprend n'importe quel bâtiment, pas seulement chez toi. En consequence, on exclude les problemes d'environnement (type de bâtiment, distance vers les antennes, emplacement, etc) et ton problem est general. Comme tu ne te plaint pas de signal…

Bonjour Caroline, Fizz utilise le réseau de Vidéotron. Je n'ai pas d'Internet avec Fizz pour l'instant, mais j'avais Vidéotron pendant des années, et du coté qualité du service j'ai été très satisfait. Donc, tu ne dois pas avoir peur des problèmes techniques plus que tous les clients de Vidéotron. Par contre, tel qu'énoncé…

Bonjour à tous, J'ai lus tous les réponses d'avant, quelques unes sont pas réalistes... Sur et certain, accumuler 900 000 points c'est vraiment très difficile, mais d'autre côté Fizz est une entreprise et il doit rester à profit pour survivre. Fizz nous donne beaucoup des rabais par des upgrades qui dure 24 mois, mais…

Bonjour André, Tu peux voir dans les réponses d'Elizabeth et Fizzy les recompenses habituelles. Toutefois, il y a de variations, qui ne respecte pas la règle. Pour des raisons inconnues, il se peut que quelques récompenses viens plus tard ou plus tôt, par exemple ici…

Hi Kate. Did one answer satisfy your request? Thanks

After I read your post, I was curious if the swap works to me or what message one may get. And I was surprised that IT WORKS! It seems that you have to select the used slot first, cancel proposing removal windows by clicking "x" and after that click on wanted upgrade, at this point, a pop up window will ask if you want to…

Still not working? To help you, please provide us more information about how you discovered (or what you did to it in last period of time) and what you already tried. Greetings.

Very nice of you. Thank you for being so generous.

Hi Daniel, Till your upgrades will expire, will be a lot others before so we will know exactly how they will be replaced and in what conditions, etc. Cheers.

Hi Jeanne, Because you unsubscribe, you must take all processus of subscription all over again. Possible you will need technical support by Fizz. Good luck!

Yes Louis, you are right. After a while, the Fizz server kick you out, and then you can't do nothing but read. No "Replay" no "Best answer", no click on heart "Like". In this case, for the current question, the best answer is YOURS. Greetings!

Hi Daniel, It happen but is not normal. Please, contact Fizz customer service to send them again.

Hi Franknitz, I think all of us we have to receive it as it was announced that is a gift for 2 years birthday of Fizz. If you didn't, as it was told by others, contact Fizz by the known method. If you don't know, see here: https://community.fizz.ca/questions/2250261-contact-fizz-chat-bubble-doesn-t-come Good luck!

Hi Daniella, Did you manage to find your questions? I forgot to tell you that another way to check your questions is by checking your e-mail, coming from "Fizz community Hub" with subject "[Fizz] Your question has been answered!" (or equivalent in french). There will be a link to the new answer and implicit you'll be on…

Hi Eli, Did you solve the situation? If not, we are here to help, but we need some feedback from you. Greetings,

Hi Alex, No, at home I don't see "sending" as long as 5 minutes but... Even for simple SMS sometimes, in downtown it happen: when in big concrete buildings or when in elevator or in the street near or between big concrete buildings, or in underground. They keep very long (maybe 5 min) or till I get out in the street, in…

Hi Sergiy, Is very simple: login to your account and select Manage contacts to add a friend (with Fizz) or Invite a friend (to Fizz) to benefit from referral code. See picture, you can't miss. Hope this will help. Good luck!

Hi Mohamed, Did you reach Fizz?

Hi again Matan, You may contact them every day, including weekends between 8AM to 9 PM. How to do it, see here: https://community.fizz.ca/questions/2250261-contact-fizz-chat-bubble-doesn-t-come . Also, is better to disable your pop-up or add blocker (sometimes they block the chat bubble). Personnaly I use…

Hi Tong, Now is 24 hours more, so 2 days from your booking. Did you managed to reschedule/cancel your appointment?

Hi Lucie, Did you reschedule the appointment? Did you reach Fizz?

Hi Claudine. In the end, did you manage to connect your laptop?? Greetings!

Hi again Francois. Fizz modem is able to provide internet simultaneously by cable on 4 different devices and by WIFI on 2 bands: 2.4 and 5 GHz for a total of 253 devices simultaneously. Of course, your traffic and speed will be divided between all your devices. To answer to your question, again: Yes. you will benefit of…

Hi. Sometimes, after a power outage, when the power come back it may come in waves on/off repeatedly, and some devices may be affected or even bricked.This is the case of your modem or their connecting devices. You already did all you can do to reconnect to Fizz network now is time for Fizz to check their side.. As you…

Hi Santiago. We talk here about WIFI, about Internet or about Data on phone cell? If only your WIFI is down, but all other services are ok, is not because of FIZZ, just try to restart the modem. If all your services with Fizz are not working, than may be a problem with your missing paiement. Please precise, and I'll…

Hi Alexandre, The WIFI speed is very strong influenced by environment, by distance and by processing power of the device on which you measure, etc. What I understand, you have on particular device on WIFI about 60% of the guaranteed speed of the line, and that is not bad. Like Fizzy said, to really measure the line speed,…

Hello Daniela, You can do that very easy. For example, you may click on your name, anywhere you find it. It may be on top-right or in forum to one of your answers (if you have one). By clicking on top, it brings you to your profile, where you can see 4 lists of your: activity; questions; answers and follows (questions that…

I forget to suggest that if you have changed the default password and don't remember it, you have to reset your modem to factory default and then you will use the default password (that is written behind the modem). On first connection you'll have opportunity to change it if you wish so. If you reset modem you will need to…

Hi, Good list, but you think that Fizz will take that in consideration?

Hi Tong, Is not a scam, is like it works. You have to wait 24 hours for info to be counted in system, and then you may reschedule or cancel it. Greetings!