Daniela P. #33065 ✭✭

Hi again. Did you find a solution? Please share.

Hi again? You didn't find anyone till now?

Hi. Even you have data, you have to setup your phone. You may execute the text message from Fizz or see here https://fizz.ca/en/faq/what-are-fizz-network-settings-apn In case of problems, contact Fizz here https://fizz.ca/en/contact-us

Hi. Can you be more specific?

Hi Olivier, 1Gb is too much for me. Thanks anyway.

Hi Melissa. I think the modem is long ago payd with your Visa, as Covid border situation is more than 6 month old. But, as the others suggest, try to contact Fizz and ask what can you do. To contact them, see here: https://fizz.ca/en/contact-us

Hi Eugen. Go to your bank and ask to give you a Debit Visa Card or Debit Mastercard, they are free and work like a credit card but take money from your debit account. For details, see here https://fizz.ca/en/faq/what-payment-methods-can-i-use. Fizz use Videotron network, very reliable. You cannot "pay" as (or when) you…

Hi. We are here customers like you but no agent can or will call you. They are reachable only by chat or facebook. For contact them, see here https://fizz.ca/en/contact-us

Hi. Try on cable. Printers on wifi works, but is more reliable on cable.

Hi. You have to wait about 2 hours after payment. If not wotking, contact support Fizz here https://fizz.ca/en/contact-us

Hi. Can you be more specific? What part of modem not working?

Hi. Please contact Fizz here https://fizz.ca/en/contact-us

Hi Michael. Thank you for your offer. I do not need more than 500Mb, even 250Mb will be enough for my needs. Thanks again.

Based on your link, LTE is only 50% compatible with Videotron.

You have to make yourself a second account. Don't forget to use a referral code for getting 40$ rebate in both accounts. You can find your referral code in your account to "invite friends" (here: https://zone.fizz.ca/dce/customer-ui-prod/#/referral/first?step=invite). Use it when make the second account.

Hi Gerzain. We are here only users like you. You have to contact Fizz support by chat or letting them a message on Facebook (see here https://fizz.ca/en/contact-us). Also, see other messages concerning possible free data gift from other members. You have to agree, this feature you can't have if you change the provider!

Hi Martin. Fizz modem is connected to the network by coaxial cable. The cable goes in Videotron Network. Fizz is a subsidiary of Videotron, and they use the same infrastructure.

Hi Cathy. I think is just a glitch in software. Ignore them but if they didn't stop in few days, contact Fizz support (see here https://fizz.ca/en/contact-us).

Thank to all your answers. I updated my previous "Update" after reading the answer of Yelena. @Fizzy: Fizz didn't change anything, I was misinformed. The good answer is: You can swap the 500Mb received on Level 2 with 250Mb in use on Slot 1 (the only active slot) with click on 500Mb update, click "Activate", click…

Hi. Yes, you can. Be sure that your roaming is on, but do not roam more than 3 month consecutively.

Hi. Did you tried to use another phone (with the same SIM)?

Hi Alexandre. You are very generous, thank you but 1 Gb is too much for me, I don't spend so much. For me, a maximum of 400-500Mb may be enough.

Hi Manny. You have to give the perk of data, not the data from using perk. You can give unused data from a plan, not from a perk. Next time, give the perk before using it.

Hi Anthony. I have also ads promoting Fizz on my phone, but if you look attentively they are in internet browser. I use google Chrome, and I have a lot of advertising there but not only for Fizz; it depends a lot also on what pages you browse, also it may depend on what you have searched lately. Is not Fizz who put all ads…

Hi Olivier. I need some data, but I don't use so much as 2.5Gb, I may need maximum 500Mb. In this case, I will let somebody with bigger needs than me to benefit from your generosity. Thanks anyway.

Hi Ezzy. You can do both in any combination.

Hi Cloe. Fizzy gave you the answers.

Hi Patricia. I think you are right: we need an app.

Hello Gabriela. Yes, there is a "discount" if you refer yourself on a new second account for the second residence. You will have 40$ on each account.

Non, tu ne peux pas ajouter les bonuses.