Account suspended due to late payment

sashak
sashak Posts: 3 ✭✭
edited July 2022 in My Mobile

Hi,


I got a notice that my account was to be suspended tomorrow (June 20th) due to a late payment. However, when I log into my account portal I cannot even see my plan and when i try to start from scratch I am unable to, because I already have a Fizz sim. I have enough money in my account and would like to not lose my number, can someone please help me?


Thank you,

Sasha

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