Why now and then when calling Bell number in 450 area code I receive that my current plan doesn't al

Why now and then when calling Bell number in 450 area code I receive that my current plan doesn't allow this call. 20 Minutes later I placed the same call and it worked properly. So far it only happened with Bell numbers. Receive this message in french: "Attention: votre forfait ne vous permet pas d'effectuer cet appel. Veuillez acheter un ajout https://fiz.ca/....."

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    Hi Sylvain

    Probably you are connecting a different tower, you should add 1 or +1 to your numbers in order to avoid that message

    Car if you have unlimited calls, you can call any Quebec’s number and are included

    You can contact Fizz support by chat

    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    4- The green bubble should appear in bottom right of the page
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