Why did my valid payment details fail? Why was I charged twice?

Ubiquitous problem this morning: Received email that my valid payment details failed. I was charged twice(?)


  • same problem here!!!
  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 2,468
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)
  • Same here and looks like a problem for a lot of People.
  • Whizz
    Whizz Posts: 8,318
    Hello Marcus,
    Apologies for the unpleasant situation.
    I have verified the account on my end as well and I have created a ticket towards our technical team so they can have this situation corrected. Once they will provide a resolution, you will be informed by e-mail.
    Thank you for your understanding.
    Have a good day.
This discussion has been closed.