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Cellphone service only partially working - no ringing when calling someone.

When I am making a call, there is no ringing, but the person can hear me (I can't). Why?

Answers

  • jeff3000
    jeff3000 Posts: 1,205
    It is new ? What model of cellphone do you have ? Do you try restart your cellphone and/or take out and put back your sim card ? Have a nice day :)
  • Whizz
    Whizz Posts: 7,872
    Hello Camille,
    I am sorry to hear about this situation.
    You can try restarting the phone and see if the issue persists.
    Also, please feel free to contact our support team for further assistance: https://fizz.ca/en/contact-us
    Have a lovely day,
    Alexandru
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