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Cellphone service only partially working - no ringing when calling someone.

Camille B. #41336
Posts: 1
in My Mobile
When I am making a call, there is no ringing, but the person can hear me (I can't). Why?
13
Answers
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It is new ? What model of cellphone do you have ? Do you try restart your cellphone and/or take out and put back your sim card ? Have a nice day3
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Hello Camille,
I am sorry to hear about this situation.
You can try restarting the phone and see if the issue persists.
Also, please feel free to contact our support team for further assistance: https://fizz.ca/en/contact-us
Have a lovely day,
Alexandru2
This discussion has been closed.
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