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I get 3 beeps and then the line disconnects. What is this again

This seems to happen every couple of months. The line disconnects after three beeps I lodge a complaint and then the problem disappears and then it comes back and I complain again and it disappears for a while and then it comes back.

Answers

  • Whizz
    Whizz Posts: 7,879
    Hello David,

    Apologies for the situation experienced.
    Could you please reach out to our support department following the steps Fizzy provided?
    In the meantime, I suggest you try out the following steps:
    Try to manually search the network and select Fizz.EXT, make a test call and see if the situation is the same. Try also to put your phone in airplane mode, wait a few seconds, and test again.
    You can also have a look here https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why for some steps and our contact methods on the right-hand side.
    Thank you for your understanding.
    Have a good one.
    -Bogdan
  • jeff3000
    jeff3000 Posts: 1,244
    This issues seem to come from the fizz call server. You are not alone and i think Fizz is aware of the problem. So im sorry but i dont think you can do mutch but wait. Have a nice day :)
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