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Upload Speed Add-On?

bayo
bayo Posts: 1
I am satisfied with my download speed, but would like to increase upload speed. Is there a way to do this without changing the plan all together?

Answers

  • Mike
    Mike Posts: 18,409
    Hi Bayo

    Non, the only way to have an increase is to change the plan

    https://fizz.ca/en/internet

    If you need 20 mbps you need to take the 120mps plan
    to have 30 mbps upload you need the 200 mbps plan
  • Fizzy
    Fizzy Posts: 6,450
    Hi Bayo

    Are you receiving the correct download and upload speeds that you paid for?

    If yes, then as mentioned, there is no add-on. You would need to change your plan.
    More info here: https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-home-internet-plan-how-do-i-do-this

    Please take note, Fizz writes:
    You can change your plan by logging into your account. Although, the changes you make will only take effect at the beginning of your next payment cycle.

    Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change can be made. You’ll therefore have to wait for the next payment cycle.
  • Badly no. Like Mike said, the only we you can upgrade your upload, is yo upgrade all your plan.
    Have a nice day! :)
This discussion has been closed.