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Bought a phone and status is still "Order Confirmed" 6 days later?

I bought a "Pre-Loved" Samsung A51 6 days ago. It should have been delivered yesterday but the order status in my account is still "Order Confirmed". What's happening with my order?

Answers

  • Mike
    Mike Posts: 18,409
    Hi Steve

    You need to validate it with the support, only them can do a follow up

    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    4- The green bubble should appear in bottom right of the page
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