my 60Mbps internet is very slow?

Dear Team,
Can someone explain why my internet is so slow?
Im paying for 60 Mbps but getting only the figure below, btw Im directly connected by ethernet cable and changed the cable with a new one. I've also reset the router
Testing download speed................................................................................
Download: 22.80 Mbit/s
Testing upload speed................................................................................................
Upload: 5.46 Mbit/s
This is not acceptable, refund my money of fix it!

Answers

  • Not fun to hear. Hopefully it will get resolved.
  • Hi Madhav,
    I suggest you contact Fizz directly via their chat options.
    Good luck!
  • JoanMr
    JoanMr Posts: 330
    Hi,
    Is your problem resolved? If not, please let us know. If yes, please chose the best answer and that will close this topic. Have a great day !
  • madhav
    madhav Posts: 13
    Was resolved by support team, you can close this thread.
    Thanks
This discussion has been closed.