My friend cannot sign up for a new account?

I used my code to invite a friend. He chose a plan and tried to sign up for a new account but he couldn't. Did Fizz stop accepting new customers?

Answers

  • It's hard to say without knowing what the error is. It would probably be best to write to Fizz chat.
  • You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,568
    Hisham,
    Does your friend has applied your referral code for a second Fizz plan?
    You can used only referral code for one new Fizz plan (one for the mobile, one for the internet).
  • Whizz
    Whizz Posts: 8,318
    Hi Hisham,
    Can you please tell us exactly what kind of error did your friend ran into.
    You mentioned that he chose a plan meaning that he already registered his account but couldn't subscribe to that specific plan under his account?
    Do let us know.
    Andrei
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