Can technicians get Cable Room Access Codes?

I had an installation appointment on Sunday, and the tech couldn't get into the cable room to set it up, so I had to reschedule. What can I do for the next appointment? My building management says he should have the code.

Answers

  • Fizzy
    Fizzy  * Données gratuites avec code référence => 66KGA <= Referral code with free data * Posts: 6,836
    Hi Gerry

    Please make sure someone from building management is available during your next appointment.

    More info here: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
  • Sevy55
    Sevy55 Posts: 721
    Hi Gerry,
    I would think a Videotron technician would have access to the room.
    Don't take chances, have the building management help you out with this next time the technician comes around.
  • You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!
  • How can I make sure that the technician knows the code? I may not be able to confirm building management is there during the appointment.
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