SIM card didn't received

I ordered my SIM card last Sunday, but I didn't receive my SIM card yet.I am always being waiting for the SIM card cause I need a local phone number urgently for preceding lots of tasks. So I checked the delivery history today, i says that the mail has been delivered Monday(9-Nov-2020), the gay just PUTTED THE MAIL OUTSIDE THE DOOR OF THE BUILDING, WITHOUT ANY NOTICE!!!! HE LETF THE MAIL IN AN OPEN STREET!!!????
And besides, I tried hard to research you gays buy a telephone, and I never find any trace for your contact number, that is BRILLIANT... So , Can you gays tell me, what should I do for the next steps?

Answers

  • Whizz
    Whizz Posts: 8,233
    Hello Wu,
    I have verified and see that you've managed to contact us on Live Chat and one of my colleagues helped you further with this situation.
    Please reach us back if you have any other questions. We are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
    Thank you, have a great day!
    Adelina
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