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I did not get the package but it says that it is delivered. Who should I contact?

I have ordered my sim card, however, it has been a week it has still not arrived.

Answers

  • Whizz
    Whizz Posts: 7,846
    Hello Nikki,
    I see that the SIM card has been flagged as being already delivered. If you still haven't found it, to be able to verify the situation and help you further, I'm kindly asking you to contact us in private by live chat or via social media: Facebook Messenger or Twitter. Please check the info provided on the following links:
    https://fizz.ca/en/contact-us
    https://facebook.com/fizzca
    twitter.com/fizz_ca
    Have a good one!
    Radu
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