Moving: Will a technician run a cable where I need it to go?

Hi!
I'm moving in a couple of months and I will keep my Fizz internet at the new location.
The room where I want to put the modem has a cable run, but it will not have been tested. Also, I want to put the modem in a different place than the previous owner.
1. On the move date, when I transfer service to the new address, will a technician come and check the connection? (When I first got Fizz, the tech wanted to check the connection.)
2. Will the tech run the cable wire where I want it to go, if the existing cable is not long enough? Do I need to ask ahead of time? (When Videotron first installed my internet a few years ago, they put the cable exactly where I wanted it.)
Thanks!

Answers

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