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Payment issue (new expiration date of credit card)?

redhead
redhead Brossard, QuébecPosts: 733
I have been with Fizz for more than 18 months. I have been using same credit card since the beginning to pay for my monthly bill.
Last week, I received a new credit card - same number, just different expiration date and 3-digit verification code. I updated my payment method, but have had problems ever since.
I am going back and forth with Customer Support raising issues to Technical Team and they keep saying that all is ok on their side and to call the bank. I called the bank TWICE and they say all is good on their side. I believe them since I regularly use my card for online purchases.
Anyone else have similar issues? If so, what resolved it? Any help would be appreciated.

Answers

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