connected to internet but No three wave band at top?

Hi, other devices in house working however tablet not accessing internet anymore status Connected no 3 wave band at top.
. Was able to see list of devices who had permission/acess to my account, no longer able, how do I find again?

Answers

  • PsykoB
    PsykoB Posts: 433
    Manually choose a wifi channel instead of automatic mode
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    wen,
    Delete the Fizz app and reloaded it after.
  • Waldo
    Waldo Posts: 885
    Try to Delete/reload the app AND restart your tablet
  • So_AR
    So_AR Posts: 776
    I have no iea
  • Hi. Try to reset tablet, if still not working, goto wifi settings, select Fizz wifi and "Forget" Fizz wifi. Restart tablet and then goto wifi settings again and add Fizz wifi as usual.
  • Whizz
    Whizz Posts: 9,380
    Hello Wen,
    Can you please try the steps our community members suggested? You can also take a look at our page: https://fizz.ca/en/faq/my-device-cannot-connect-wi-fi-how-do-i-fix
    I have verified in my tool and your modem is online, so everything should work properly.
    If the situation persists, please contact us in order to help you further. Here you can find the ways to contact us https://fizz.ca/en/contact-us
    Have a good day!
    Adelina
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