Why is my phone not working?

I had to change my payment method I didn't see the email until today I changed my payment method but my phone is still not working

Answers

  • Contact Fizz support
  • Whizz
    Whizz Posts: 8,299
    Hello sarah,
    I have verified your account and saw that indeed the payment for your mobile plan failed.
    I kindly inform you that I have created a ticket for the situation, in order for you to be able to pay for your plan as the button to make the payment manually is not visible.
    You'll be dully informed via your email address regarding the developments. I count on your patience and kind understanding.
    Have a great day!
    Adelina
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