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Cancel Fizz mobile, but keep internet?

If I cancel a Fizz mobile account, but keep internet, will I lose reward points ?
Is there an amount of time that needs to pass to lock in the points ?


  • I don’t think that you will lose any points. They are awarded to your account, not to your mobile/internet
  • Takion
    Takion Posts: 329
    You do not loose points that are earned and level you reached will still be the same
  • Fizzy
    Fizzy Posts: 6,450
    Hi Samuel

    The only points that you will lose are 10 points for every $ billed to your internet service.

    We accumulate points, but they are never "locked" in. Fizz can reserve the right to make adjustments if ever needed. However once you reach a level, you are pretty safe at that level.
  • Not sure I am following @Fizzy
    10 points for every dollar ?
    My internet is 50$ a month and mobile 32$ a month.
    If I cancel mobile, I will lose how many points ?
    500 or 320 according to your 10 point theory ?
This discussion has been closed.