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Why I lost all perks and pts?

Christian D. 52969
Christian D. 52969 Posts: 6
in My Mobile
Why I lost all perks and pts?
And is fizz website clunky this morning for everyone?

Answers

  • Mike
    Mike Posts: 18,409
    Wait an hours, it is a temporary problem
  • Alex_L
    Alex_L Posts: 177
    I experienced the same problem it's just lagging, it'll appear again. It's just long.
  • Jean B. 60787
    Jean B. 60787 Posts: 6
    Good I’m not alone!
  • Veper
    Veper Posts: 23
    I had the same issue earlier this morning but it appears fixed for me now as well. Is yours appearing now Christian?
  • Marcel N. #4973
    Marcel N. #4973 Posts: 30
    Seems its back to normal now.
    If you dont see your perks and points, send a chat message thru the FIZZ Facebook account.
    Hope this helps.
  • Victor C. #1356
    Victor C. #1356 Posts: 205
    It happens, dont worry they will return, happened to me twice
  • André L. #16536
    André L. #16536 Posts: 573
    It's acutally a test for peoples patience :-) Just kidding. Fizz has some temporary glitches on their points and status'. Normally it all comes back. If not, contact the Fizz support on chat and they can adjust.
  • MichelP
    MichelP Posts: 8,352
    Christian,
    It seems normal now.
    It happens sometimes...
    We have to reconnect to our account later.
  • Adrien B. #12279
    Adrien B. #12279 Posts: 32
    So strange but apperas to bejust a temporary error/glitch in the system, but now it's working fine for me, hope it's been resolved for you! :)
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