Problem still not resolved with adding payment method after 2 x trouble tickets what is the next ste
I have chatted with two different client service reps and my issue is still not resolved. The trouble ticket response for both issues says to try adding a different card. I did this after the first trouble ticket and reached the maximum number of tries for adding a payment method. Started a different chat and provided the requested information to the client service rep and received another response to a trouble ticket with the same response as the first one suggesting I try with another card. I only have two credit cards... I tried the same cards and it says I have reached the max number of tries. Looking to add three mobile services, but this is getting frustrating...The chat does not seem to be working in my case. What can I do to escalate the issue?
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