My phone is lost, what do I do?

My phone is lost, I'm going to buy a new one, what do I do to transfer my number and get a new SIM card?


  • EdmTrance
    EdmTrance Posts: 2,781
    Hi Rose! Thx 4 your fantastic question! :)
    Fizz team can see which last phone connected to his network with the last cellular device connected and the imei and block the cellphone with any others companies on canadian blacklist.
    In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".
    It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
    Have a great day and don't hesitate to mark my answer as the best. :)
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