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Slow internet 40Mbps instead of 60 Mbps -- Im connected via cable -- what the heck?

madhav Posts: 8
Hello Support,
Home internet speed is very slow - can you please look into?
Im connected via Cable to the router directly


  • madhav
    madhav Posts: 8
    Tried with 3 different OSes same thing.
    Changed all network cables incl. the one provided by FIZZ - same speed yesterday.
    However today it bumped to ~53Mbps which is much better but not what I paid for.
    I'm giving up, I'll get another provider.
  • Whizz
    Whizz Posts: 7,879
    Hi Madhav,
    I'm really sorry to hear about this!
    As my colleagues has already informed you, we checked in our tools your connection and your signals. Everything is looking good. I've just refreshed your connection on my end and I'm inviting you to try another speed test. I will suggest you to keep just one device connected via the ethernet cable and make sure that you'll close all applications that may consume your internet bandwidth.
    If you haven't decided yet about leaving us, please reach us again in private and let us know if there's any improvement.
    Thank you and have a nice day!
  • Sylvieb
    Sylvieb Posts: 1,412
    I hope your problem is solved and everything is back to normal for you. Have a nice day
  • EdmTrance
    EdmTrance Posts: 2,720
    Hi Madhav!
    Still have connection issues?
    If your problem is resolved, close the topic by selecting the best answer! :)
    Have a nice day! :)
This discussion has been closed.