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I can’t see where to give data?

I used to see give in my profile.I can’ find it anymore!

Answers

  • OK, found it ,but I try to give to some of my contacts,I have this message:
    “This plan currently doesn’t have enough data to give away”
    I do have 4,37 go left in my plan!?!
  • Gswim
    Gswim Posts: 543
    Are you more than 48hrs before the end for you cycle (month) ?
  • Gswim, yes I am ! Is that the problem?
  • Mike
    Mike Posts: 18,409

    You cannot gift in the 48 hrs before the new cycle
    Moreover, you can gift only the paid data from the current month (you cannot gift the rollover)
     
    https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work

     

    If you want to gift unused data at the end of your payment cycle, you can gift it right up to 48 hours before your current payment cycle ends. Once this cycle is over, however, the data will roll over — it will no longer be available to send as a gift.

     

     

    You cannot gift:
    • An unlimited feature, such as text, minutes or minutes for international calls
    • Add-Ons
    • Gifted data (no re-gifting allowed!)
    • Data that has already been rolled over

     

  • MichelP
    MichelP Posts: 8,383
    Dani,
    To send a gift: Go to MY PLAN in your fizz account.
    Scrool the plan, down to the page; Click: Gift
    On the nex screen,
    choose: Start Gifting
    Choose a contact or add a new one with the e-mail adress or phone number
    Select, How much date you want to gift (minimum, 512 mo, 1/2 go).
    Customize a message to the recipient.
    Finally, Click: Send.
    It will be done.
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