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How do i get travel add on!?!!

I cant find it on the site need help


  • Mike
    Mike Posts: 18,409

    if it does not work with your phone or an other browser, contact the support

    And the research is automaticaly and the filter narrow down the choise during the typing therfore type anc click on the list

    see image



    To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.



    • Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    • The business hours: every day from 8 a.m. to 9 p.m. (EST).
    • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.



    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)



    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Kovid
    Kovid Posts: 567
    Log into your account, then go to "My Plan", then manage, then travel.
    It's straightforward, and enjoy your trip. Note that travel addons are valid for 2 billing cycles.
  • Fizzy
    Fizzy Posts: 6,450

    Once you type in "mexico", you should see the available matching countries in green. You can click on the country you want to select it.


  • Fizzy
    Fizzy Posts: 6,450

    Once you have purchased the travel add-on, you will see it on your account.



  • Kovid
    Kovid Posts: 567
    Log into your account, then go to Plans, then change plan , then you will find.
    Travel addons are valid for 2 billing cycles. Enjoy your trip abroad.
  • Go to your profile.
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