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Who's internet is down in laval area?

Just lost my internet at 9am in fabreville laval after power aoutage .After rebooting modem still don't have internet, lights are on but no success.


  • Alfio
    Alfio Posts: 386
    If it makes you feel any better, I have no internet in Ottawa (Rogers). So this is not only a Fizz specific issue. Should hopefully clear up by the weekend.
  • I am in Ste Dorothee and no internet still at home since the outage
  • Alfio
    Alfio Posts: 386

    Check out the outage map (you can zoom in to your area) for Videotron:



    Check here to see if there are still some issues being reported this morning for Fizz's network.


  • Fizzy
    Fizzy Posts: 6,451

    Here is latest update from: https://fizz.ca/en/faq/status-services


    November 2nd 2019, 2:00 p.m.

    IMPORTANT: Due to poor weather conditions over the last few days, some Fizz members in several Quebec regions are experiencing problems with their Home Internet service.

    Our teams are in place to restore the situation as soon as Hydro-Québec's technicians have completed their work. Please note that the Internet service may take a few hours to return to normal once electricity has been restored.

    Our mobile services are all fully functional.

This discussion has been closed.