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Since my last payment (oct 8) i cant make calls, but i can receive, why?

I don't understand why I can call anyone, but i do receive SOME calls, because my friends keep telling me that a lot of time it just doesn't work. Also, when I miss a call, it doesn't show up on the missed calls, so if someone calls me and i miss that, i will never know. ALSO there are some texts that I DONT receive because also my friend showed me screenshots tht they texted me but i never received those texts. I have the canada wide plan not just quebec i have unlimited calls and texts. Help

Answers

  • Whizz
    Whizz Posts: 7,879
    Hello Souhila,
    I am very sorry for the inconvenience. As I have checked, I can see that the situation is still under investigation. We will get back to you via e-mail once everything is sorted out.
    Regarding the usage while connected to Fizz EXT, through our partners networks, Fizzy got the best answer.
    Have a good one!
    -Bogdan
  • Kovid
    Kovid Posts: 567
    Make sure that your plan has not been changed on you.
    Go to your account and check your plan under ''my plan ''
  • Berts
    Berts Posts: 815
    Call Fizz by messenger...
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