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No service? 09-02-2019

Hi, I've been a customer of yours for a few weeks. My mobile phone has had no service all day. I work in emergency services & a working device is vital to my job. I've reset the device multiple times, removed & replaced my SIM.


  • Gswim
    Gswim Posts: 543
    If your problem is resolved, please close your post by clicking on the button Make this best answer.
    Thank you
  • Whizz
    Whizz Posts: 7,872
    Hey Alex,
    Sorry to hear about the issues you've been experiencing. Can you try to power cycle your handset please, and see if that works or enable and disable airplane mode. Let us know.
  • Hey there! I appreciate everyone's help, after taking everyone's advice I found that hard resetting (holding down power & volume 5+seconds) reestablished my connection.
    Thanks y'all
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