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I cannot receive calls ?

I cannot receive any call on my phone but I can do calls. When someone call me it says this person cannot receive call right now


  • Mike
    Mike Posts: 18,409

    It seems to be a common problem today. Contact the support to let them know.


    Go to any Solutions hub page, if you are not connected login

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.


    You can also send a message via facebook messenger https://facebook.com/fizzca and click send a message (this is a bit slower)


    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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