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I wanted to buy just one 3 dollar plan for speaking 60 min but it charged me double

I wanted to buy just one 3 dollar plan for speaking 60 min but it charged me double
i want to cancel second one(i wanted to buy just 60 min not 120 min!)!

Answers

  • Seems like a bug. Contact support.
  • Quang-Tri
    Quang-Tri Posts: 48
    Sorry to hear about that. Best solution is to contact support like others have said.
    Best of luck.
  • Only Fizz Support can help you with this.
    Mike and Fizzy documented how to reach them.
    Good luck
  • Whizz
    Whizz Posts: 7,846
    Hi Hamid,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Also, please do not post private information here, as this is a Community hub and everyone will be able to see it.
    Thank you for your kind understanding.
    Have a great day!
    Radu
This discussion has been closed.