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My card stoped working so i arraised it and i cant add a new one.What do i do?

My card stoped working so i araised it and i want to add a new one but it sais that ive reached the maximum of cards in the account and i need my phone now.


  • Only support will be able to help you
    Go on this page https://fizz.ca/en/contact-us, if you are not connect login then
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slow)
  • Mike
    Mike Posts: 18,409
    Try to reset the payment methods
  • Whizz
    Whizz Posts: 7,846
    Hi Mario,
    I have reset the limit for your account. I strongly recommend you to delete your cookies or use a different browser. Also you will need to check again all the info of your credit card. I remind you that the billing address needs to be the same as the one you have declared at your bank.
    Thank you very much for your understanding and cooperation.
    Have a wonderful day!
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