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How can I activate the Simcard which is ordred by another account?

My friend ordered a simcard by his account for me and it is arrived yesterday. Now I want to activate the simcard in my own account but the activation code is not accepted and when I try to activate its errore is:The code you entered has already been assigned to a member.

Answers

  • AlexB
    AlexB Posts: 126
    That's strange. Did your friend try to activate it on his account? I've ordered SIM cards for other people and they were able to activate them without issues.
  • Legandir
    Legandir Posts: 540
    IT should be working. The person that ordered is not link with the Sim card#...
  • Fizzy
    Fizzy Posts: 6,451

    Is it possible one of your attempts was successful?

    Try the SIM card in a phone to see if it works?

  • Whizz
    Whizz Posts: 7,872
    Hello Mohammadmahdi,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    -Bogdan
  • Samy P.
    Samy P. Posts: 8
    There should be no issue. It might be a faulty SIM card or the PIN number entered just isn't the right one. Just in case it isn't actually your mistake and the SIM card is faulty, you should contact the support on Messenger.
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