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People leave voice mail but no voicemail ?

People are able to leave some.voicemail but I have nothing on my end!

Answers

  • May sound stupid but Verify that you have choosen the option voicemail in your plan. It is not by defaut.
  • Try leaving a voicemail to your line to confirm, then contact Fizz support for assistance if needed.
  • Mike
    Mike Posts: 18,409

    if you need to contact the support go on this page https://fizz.ca/en/faq/resolving-issues,

    youi must  login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

  • kobray
    kobray Posts: 98
    try restarting your phone
  • Mike
    Mike Posts: 18,409
    You do not have the SMS or if you connect to the voicemail you do not find the message?
  • I don't receive sms and I don't have any messages
  • Whizz
    Whizz Posts: 7,846
    Hello Kevin Francis Cespedes,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a wonderful day!
    -Bogdan
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