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Is it okay that I cannot view my SERVICES AGREEMENT PDF files?

I am signed-up for both Mobile and Internet services.
I have a total of 3 Services Agreement PDF files listed under my account.

This first PDF looks fine:
- Mobile Services Agreement

However I cannot read or view these other 2 PDF files:
- Terms & Services (Mobile)
- Home Internet Services Agreement

I have tried with multiple browsers. The result is always an empty/blank pdf file OR message "Error:Failed to load PDF document."


Also the same PDF file that were emailed to me when I signed-up have the same error.


  • Mobile agreement was ok before. Maybe they changed recently?
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